Our Services

Managed IT Services Built
Around Your Business

From day-to-day help desk support to long-term strategic planning β€” ProSimIT delivers comprehensive IT services tailored to your organization.

πŸ–₯️

Managed IT & Help Desk Support

Our fully managed IT service is the foundation of what we do. We become your IT department β€” or an extension of your existing team β€” providing proactive monitoring, rapid issue resolution, and strategic guidance.

Every client gets a dedicated account team that knows your environment inside and out. No rotating strangers, no generic ticket queues. And because business continuity is central to everything we do, every managed service plan includes a tailored continuity framework to keep your operations resilient against disruption.

  • Proactive infrastructure monitoring & alerting
  • Remote and on-site helpdesk support
  • Endpoint management (Windows, Mac, mobile)
  • Patch management & software updates
  • Vendor liaison & contract management
  • SLA-backed response times

Why businesses choose managed IT

IT issues cost businesses thousands of dollars in lost productivity. Our proactive model means we catch and fix problems before they become outages.

85%
Issues resolved remotely
<1hr
Avg. response time
☁️

Cloud Services & Microsoft 365

Cloud transformation done right requires more than just signing up for a subscription. ProSimIT plans, migrates, and manages your cloud environment to maximize performance and minimize cost.

As a Microsoft partner, we have deep expertise across the full Microsoft 365 and Azure stack β€” from email and Teams to advanced security and compliance.

  • Microsoft 365 deployment & licensing
  • Azure infrastructure design & management
  • Cloud migration planning & execution
  • Hybrid cloud architectures
  • SharePoint & Teams configuration
  • Cloud cost optimization

Cloud platforms we support

Microsoft Azure Microsoft 365 AWS Google Workspace Dropbox Business Salesforce
πŸ”’

Cybersecurity

Cyber threats are more sophisticated and more frequent than ever. ProSimIT takes a layered approach to security β€” protecting your data, your people, and your reputation across all attack surfaces.

We help businesses meet compliance requirements including HIPAA, CMMC, SOC 2, and more β€” without the complexity and cost of building an in-house security team.

  • Firewall management & configuration
  • Endpoint Detection & Response (EDR)
  • Security awareness training
  • Vulnerability assessments & penetration testing
  • Multi-factor authentication (MFA) rollout
  • Compliance consulting (HIPAA, CMMC, SOC 2)
  • Dark web monitoring
  • Incident response planning

The threat landscape is real

Small and mid-sized businesses are the #1 target for ransomware attacks. Don't wait until after an incident to take security seriously.

Request a Security Assessment
πŸ“‘

Network Infrastructure & Connectivity

A reliable, high-performance network is the backbone of your business. ProSimIT designs, deploys, and manages network infrastructure that scales with your growth β€” from single-office setups to multi-site enterprise environments.

  • SD-WAN design & management
  • Business fiber & internet procurement
  • Wireless & Wi-Fi 6 deployments
  • Structured cabling & low voltage
  • VLAN segmentation & QoS
  • Multi-site network management

Carrier-agnostic connectivity

We work with all major ISPs and carriers to find the right connectivity solution at the best price β€” negotiating on your behalf and managing the relationship so you don't have to.

πŸ’Ύ

Backup & Disaster Recovery

Data loss is catastrophic. Whether from ransomware, hardware failure, accidental deletion, or natural disaster β€” ProSimIT's backup and disaster recovery solutions ensure your business can recover quickly from any disruption.

We go beyond simply backing up your data. ProSimIT designs and maintains a full business continuity plan for every client β€” documenting recovery procedures, testing restoration regularly, and ensuring your team knows exactly what to do when the unexpected happens. The goal isn't just recovery; it's keeping your business running through any event.

  • Automated cloud and local backups
  • Business continuity planning (BCP)
  • Recovery Time Objective (RTO) & Recovery Point Objective (RPO) planning
  • Immutable backups (ransomware-proof)
  • Regular restoration testing & verification
  • Server image-level backups
  • Continuity runbooks & staff training

3-2-1 Backup Strategy

We implement the industry-standard 3-2-1 backup rule: 3 copies of data, on 2 different media types, with 1 copy offsite β€” plus regular tested restores.

🎯

IT Consulting & Virtual CIO

Technology strategy shouldn't be an afterthought. ProSimIT's vCIO service gives growing businesses access to senior-level IT leadership without the cost of a full-time executive hire.

Our founders personally engage in strategic consulting engagements β€” bringing 20+ years of real-world experience to your technology roadmap.

  • Technology roadmap development
  • IT budgeting & forecasting
  • Vendor evaluation & management
  • Digital transformation consulting
  • Board-level technology reporting
  • M&A technology due diligence

Strategic guidance at every stage

Whether you're a 10-person startup or a 200-person mid-market firm, our vCIO service scales to your needs β€” providing the strategic IT leadership that drives real business outcomes.

Let's build your IT roadmap together

Tell us about your business and we'll show you exactly how ProSimIT can help.

Get a Free Consultation